customer service - Customer Service Representative Discover Employee Review

5.0
Nov 28, 2015
Recommend
CEO approval
Business Outlook

Pros

It is a fun place to work, they have good benefits, and also, there are oppurtunities for advancement within Discover

Cons

having to work holidays sometimes but hey, that's the way the world is these days. other than that no complaints about the schedules

Explore other reviews about Discover

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Benefits

Cons

Internally things are disorganized as Discover integrates into Capital One systems and processes.

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