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Doubletree By Hilton

Part of Hilton

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Server - Server Doubletree By Hilton Employee Review

1.0
Jul 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Hilton corporations offer really awesome hotel discounts, and my particular hotel has a very nice benefits package. I have been employed for 4 years and 13 days paid vacation each year, 401k with employer match, cheap dental and vision insurance.

Cons

The hotel I work at has been under a raise freeze for almost three years straight, there is no room for growth, the management continuously asks for more effort and better service, telling us that they are charging guests 20 percent service charge so we need to step up the service... however the hotel keeps the entire service charge. The servers make 50 cents more than minimum wage, and thats only the ones that have been there for more than 3 years.

Explore other reviews about Doubletree By Hilton

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have 25 years of experience of housekeeping

Cons

I would like to start in the morning

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits and employee meals were great. My team and people I worked with was the reason I stayed.

Cons

Leadership doesn't value or support their managers. Just be prepared to receive little support from corporate and a company as a whole. They don't want operations managers to succeed and rather run through options creating instability for their employees. Expectations constantly change. Favortism runs through departments that starts from the top (GM). Worst experience of my life was deciding to become a manager. Also as a operations manager they don't care about work life balance or if your working over 10 hours. Get use to long hours in operations with no support or help.

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