3.0
Feb 10, 2015
Former employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
It's a fun entry-level position. You learn a lot about customer service. There is opportunity to get know people in other departments. At my location, we were responsible for more than I would expect most front desk agents to be given, but it made the job more meaningful.
Cons
I was horribly underpaid for the amount of responsibility placed on me. The training was severely lacking. There was very little opportunity for growth. There were people who waited years for a promotion only to be blocked from applying or overlooked when their desired position was open. The directors often did not communicate what was going on.