3.0
Sep 23, 2015
Former employee
Pikesville, MD
Recommend
CEO approval
Business Outlook
Pros
Manage all the Front Desk operations ●Supervised and ensured that all the front desk staff were well trained in the arears of their assignments. ●Responsible for interviewing and hiring of the Front Desk staff. ●Ensured that all the Front Desk Associates adhered to company policies and failure which progressive disciplinary process was followed as per the company requirements. ● Prepared Front Desk staff weekly schedules as per the business needs, occupancy and the budget. ●Review and ensured accuracy of the daily room inventory and availability. ●Responsible in responding to SALT/ Guest surveys and Trip advisor in a timely manner.
Cons
Need more interactions from other departments