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Embassy Suites

Part of Hilton

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Beware of this Hotels upper Management - Anonymous employee Embassy Suites Employee Review

1.0
Aug 14, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A very busy hotel. There is a convention center that supplies plenty of guest for the hotel. A excellent AGM of rooms . A great number of employees that are loyal and care about the service they provide.

Cons

2 of the 3 executive managers are unfair and unethical. Hourly employees that are qualified for promotions are regularly passed over for friends of the management team that have no experience for the job they are promoted to. HR policies regarding promotions and transfers are sometimes disregarded so that these friends of management can be promoted over other employees that qualify for the same opportunities. The management team will follow the rules when they don't like someone while ignoring or as they say "work around the policy" when they have someone they do like.

Explore other reviews about Embassy Suites

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

great people easy job enjoyed

Cons

sometimes it would be very slow

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly guests, opportunities to learn multiple areas of the operation, and some hardworking coworkers who genuinely care about providing good service.

Cons

Management inconsistency and favoritism created a difficult work environment. Concerns and feedback were not always handled objectively, and decisions often appeared to be influenced by personal relationships rather than facts or direct communication. Employees could be held accountable without being given an opportunity to explain their perspective, leading to a culture where misunderstandings escalated instead of being resolved. Communication between management and staff lacked transparency, and morale suffered as a result.

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