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      Embassy Suites

      Part of Hilton

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      Embassy Suites reviews

      No Training, Unreliable Coworkers and Management - Front Desk Agent Embassy Suites Employee Review

      1.0
      Jul 2, 2024
      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay compared to other hotels. Lobby is stunning. Coworkers are generally friendly.

      Cons

      We have none of everything. If you need towels, we don't have them. If you need ice, we don't have it. If you need a lobby that doesn't leak, we don't have it! There is barely any training involved and they love to just send you to the wolves. Everyone is stretched thin at this hotel.

      Explore other reviews about Embassy Suites

      5.0
      Jan 11, 2026
      Intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      They teach you everything you need to know.

      Cons

      There is no disadvantage for me.

      5.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team atmosphere, and Travel Benefits

      Cons

      Honestly it's just getting harder to hire line level employees.

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