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Embassy Suites

Part of Hilton

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Banquet Server - Banquet Server Embassy Suites Employee Review

3.0
Feb 17, 2016
Recommend
CEO approval
Business Outlook

Pros

The flexible hours were nice. Unlike restaurants you knew when you were leaving. Discount on decent food was also a plus. No micro manage.

Cons

Low pay, most people didn't tip banquet servers because the banquet form had a "service charge on it which most assumed was for the servers.

Explore other reviews about Embassy Suites

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

great people easy job enjoyed

Cons

sometimes it would be very slow

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly guests, opportunities to learn multiple areas of the operation, and some hardworking coworkers who genuinely care about providing good service.

Cons

Management inconsistency and favoritism created a difficult work environment. Concerns and feedback were not always handled objectively, and decisions often appeared to be influenced by personal relationships rather than facts or direct communication. Employees could be held accountable without being given an opportunity to explain their perspective, leading to a culture where misunderstandings escalated instead of being resolved. Communication between management and staff lacked transparency, and morale suffered as a result.

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