3.0
Jan 20, 2017
Former employee, more than 8 years
Philadelphia, PA
Recommend
CEO approval
Business Outlook
Pros
The people dealing with the customers are very good and helpful to the customers. The office is an nice and friendly place to work.
Cons
The management team does not listen to employee's suggestions or opinions. They are slow to make improvements to software products that would benefit most of their customers, and are slow to respond to customers requests. They would rather move customer support jobs out of USA and to other countries so that they can make the bottom line of the balance sheet look better.