Pros
Worked in a smaller office of the greater Epicor Corporation, which made for a group of co-workers, many of whom have were with the company at least a decade, who knew and worked with each other well. Being close-knit made it easier to know who the "experts" were in a particular area and most were willing to answer questions, assuming there wasn't a looming deadline. Being a small office, it was easier to work out a flexible schedule if an emergency pops up. Excellent vacation and holiday schedule. Pockets of opportunity to learn new skills & technology for new development and/or clients.
Cons
Every time the company makes cuts to the workforce, there is a mandate to "make it fair" that the same percentage of people need to be cut from each office. Such a demand of a small, already lean office meant losing necessary support, not only from development staff, but also local HR and administrative support, placing administrative duties onto personnel who already had full plates with their regular duties. Corporate, who was more focused on the E9 ERP product, seemed totally out of touch with retail workers. A smaller office means fewer people to call on when release deadlines approach. It sometimes meant longer hours around these times for certain groups.
