This company is going through changes - Anonymous employee Epicor Software Employee Review

2.0
Dec 4, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am being 100% honest when I say it is hard for me to think of Pros. I think there are certainly many very good and talented people who work there.

Cons

Leadership here (I was in the Bensalem PA office) seems to have no vision. I was in Biz Dev. The commission structure changed on my first week, they drastically reduced the commissions and increased the quotas. That in itself I was willing to roll with. There was no training for the first 3 months I worked there. They let my direct supervisor go and never hired a replacement, leaving the entire Biz Dev team sort of adrift. The strategy for Biz Dev from managers was extremely lacking. I saw no innovation, no out of the box thinking, no ability for us to improve the broken systems. When we would try to make suggestions on portions of the business flow that were clearly broken, we were told not to bring it up again. The database is a complete mess with contacts that have been deceased for years and full of duplicates, yet again we were told not to mention this or to spend time correcting the database. The companies software is lacking and falling behind it's competition. Epicor seemed not to be wiling to invest money or R&D time into improving the offerings, leaving us attempting to sell an outdated and inefficient system. I worked at Epicor for about 6 months and left on my own after I simply could not wait for them to get it together.

Explore other reviews about Epicor Software

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s been a really positive experience working at Epicor. I’ve had the chance to work on meaningful roles, partner closely with great teams, and continue learning along the way. The people here make a big difference—there’s a strong sense of collaboration, and it feels like everyone is working toward the same goals. Overall, it’s been a place where I’ve been able to grow and actually enjoy the day-to-day.

Cons

Like any company in a growth stage, things can move quickly at times, which can come with its challenges—but this is something Leadership is aware of and being cautious about.

4.0
Apr 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Supportive teammates - Powerful technology - Excellent growth opportunities - Vertical and Horizontal career advancement opportunities if you are curious, proactive, motivated, and genuinely passionate about the brand, teams, and the work we are doing

Cons

- It is easy to fade into the background if you don't have a center-stage role, you need to step up to make yourself visible; otherwise, you're at risk of career and reward stagnation - Like most companies, cost and timing are major contributing factors when deciding on the tools leadership make generally available to individual contributors - you're bound to be disappointed if you expect to have the latest and greatest of everything without first providing a value proposition to a senior leader. Be ready to invest personal time building use cases and gathering data to make strong cases for solutions you think will add value to your team and have a positive impact on the organizational strategy

avatar
Epicor Software Response
2mo
Thank you for taking the share your feedback. We appreciate the time that you've spent with us and it is clear that you care deeply about the work we do for our customers at Epicor. We are happy to hear that your team and the career development opportunities we provide have been highlights of your experience with us. We're proud to say this is the experience that we're committed to providing to everyone on our team. With that being said, every person on our team, regardless of their personality or role, deserves to be valued and rewarded for the impact we make. We take this feedback seriously and are committed to making sure all contributions are equally valued. Our quarterly STAR awards are just a small piece of the puzzle. In FY24, the Epicor team recognized each other 17,346 times our internal recognition tool. We're continuously improving and innovating these types of tools and initiatives so that we can cultivate a culture of appreciation at Epicor. We encourage you to share what you've experienced with your HRBP so that we can hear more of your ideas and perspective directly. Thank you again for this thoughtful review.
See reviews by: Helpful|Rating|Date|All