I enjoyed working for Epicor I'd like that I had a job and I had the quality of life being a single mother. - Customer Service Representative Epicor Software Employee Review

3.0
Jan 28, 2016
Recommend
CEO approval
Business Outlook

Pros

At the time, I worked at Epicor I loved that after I was done putting my 8 hours in I was able to leave my work and go home and do my second job which was to be the best mom ever.

Cons

I don't like that Epicor continues to off shores the work leaving the American people jobless. Activant now Epicor was created on a good old boys mentality and the business worked. I didn't like that when it came to yearly reviews upper management had every excuse as to why they couldn't give you a raise. In my 10 years of service I felt unappreciated, but I stayed because I loved the quality of life that I had outside of Epicor. I sacrificed for my children. Future job seekers if you're looking for the money you're not going to get it here. When I took the job I was given false promises regarding raises. When I a accepted the job in 2004 I started at 40,000 and when I was laid off in 2014, I was at 48,000 that's pretty sad for a multi-million dollar company. But, for me I had to remember that God was my source.

Explore other reviews about Epicor Software

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s been a really positive experience working at Epicor. I’ve had the chance to work on meaningful roles, partner closely with great teams, and continue learning along the way. The people here make a big difference—there’s a strong sense of collaboration, and it feels like everyone is working toward the same goals. Overall, it’s been a place where I’ve been able to grow and actually enjoy the day-to-day.

Cons

Like any company in a growth stage, things can move quickly at times, which can come with its challenges—but this is something Leadership is aware of and being cautious about.

4.0
Apr 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Supportive teammates - Powerful technology - Excellent growth opportunities - Vertical and Horizontal career advancement opportunities if you are curious, proactive, motivated, and genuinely passionate about the brand, teams, and the work we are doing

Cons

- It is easy to fade into the background if you don't have a center-stage role, you need to step up to make yourself visible; otherwise, you're at risk of career and reward stagnation - Like most companies, cost and timing are major contributing factors when deciding on the tools leadership make generally available to individual contributors - you're bound to be disappointed if you expect to have the latest and greatest of everything without first providing a value proposition to a senior leader. Be ready to invest personal time building use cases and gathering data to make strong cases for solutions you think will add value to your team and have a positive impact on the organizational strategy

avatar
Epicor Software Response
2mo
Thank you for taking the share your feedback. We appreciate the time that you've spent with us and it is clear that you care deeply about the work we do for our customers at Epicor. We are happy to hear that your team and the career development opportunities we provide have been highlights of your experience with us. We're proud to say this is the experience that we're committed to providing to everyone on our team. With that being said, every person on our team, regardless of their personality or role, deserves to be valued and rewarded for the impact we make. We take this feedback seriously and are committed to making sure all contributions are equally valued. Our quarterly STAR awards are just a small piece of the puzzle. In FY24, the Epicor team recognized each other 17,346 times our internal recognition tool. We're continuously improving and innovating these types of tools and initiatives so that we can cultivate a culture of appreciation at Epicor. We encourage you to share what you've experienced with your HRBP so that we can hear more of your ideas and perspective directly. Thank you again for this thoughtful review.
See reviews by: Helpful|Rating|Date|All