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      Obsessed with offshoring but creating higher management roles - Service Delivery Line Manager Ericsson Employee Review

      2.0
      Sep 10, 2016
      Service delivery line manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some excellent people within the few who remain in the UK. Good, challenging technical work.

      Cons

      Obsessed with replacing technically experienced UK engineers with low cost, inexperienced college leavers in India. Too top heavy with higher management roles. Too many bean counters and not enough quality driven engineers.

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      5.0
      Feb 9, 2026
      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growth focused leadership who are actively seeking out new approaches.

      Cons

      Some areas are still stagnant and overly corporate, can slow down progress.

      5.0
      Jun 9, 2026
      Senior customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get work with an excellent team on interesting problems related to network API's, and communication APIs.

      Cons

      Some of the products could be better. Internal tooling changes a lot. Sales team don't get enough support from Marketing.

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