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      Ericsson

      Engaged Employer

      Ericsson reviews

      Sales in North America - Account Manager Customer Unit Ericsson Employee Review

      4.0
      Sep 29, 2010
      Account manager customer unit
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership position of comapny globaly. Strong North America presence with recnt acquisitions. Great benefits. Good experience level of staff and management , very professional. Plently of training.

      Cons

      Too process oriented, Slow moving. Too much staff -org changes for change sake. For sales, not very relationship based. Lots of wasted overhead, too much travel. Too many company acronyms for processes. The first principle of engineering is KISS "keep it simple stupid" apparently not taught in Swedish Engineering Schools.

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      5.0
      Jun 9, 2026
      Anonymous temporary employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good learning environment, supportive colleagues

      Cons

      Nothing to say, a good place to work

      5.0
      Jun 9, 2026
      Senior customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get work with an excellent team on interesting problems related to network API's, and communication APIs.

      Cons

      Some of the products could be better. Internal tooling changes a lot. Sales team don't get enough support from Marketing.

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