It's a decent job. Not career. Job. - Center Specialist FedEx Office Employee Review

3.0
Jun 17, 2012
Recommend
CEO approval
Business Outlook

Pros

The customer's. They're fun. Never knowing what you're going to get that day. Having a manager that was promoted from within helps with morale as well. The branding of FedEx on me gives a bit of prestige.

Cons

You never now what's gonna happen. For the last 4 years, large changes have been happening every 6 months. It's obvious that senior management is still trying to find a model that works with FedEx Office's services. On paper, the culture & values are excellent. Not implemented very well. Center management turnover is at approximately 60%. FedEx is probably one of the best places to work. FedEx Office is not.

Explore other reviews about FedEx Office

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work and company

Cons

Good place to work and company but could use some better tech

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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