Account Executive - Account Executive FedEx Office Employee Review

3.0
Dec 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, compensations is on par with similar AE offerings.

Cons

The company is has become very administrative centric and less about selling and getting in front of customer. Micro-management has gotten worse and leadership has changed to enforce more work and activity and has done nothing to compensate for these changes. Many tenured reps have either been let go or quit. The time it takes to sign new contracts is ridiculously long. Lots of back and forth with large companies and legal departments to sign a simple print agreement. Very frustrating when the bottom line is to prospect and sign new business. Too much red tape and too many people get involved to sign an otherwise quick and lucrative deal. Customers have been turned off because of this. They also eliminated the Field Account Executive position almost overnight in May with little warning and have put more work and strain on the Customer Service Specialists or “Jr. Account Executives” with new compensation packages or salary increase.

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5.0
Jun 9, 2026
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Pros

Locations support each other. Easy to collaborate with fellow managers. Free educational courses

Cons

Corporate means you have to play the game

5.0
Jun 9, 2026
Recommend
CEO approval
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Pros

Good camaraderie, production can be fun.

Cons

Work load is high with few to no breaks, pay is low for what you produce.

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