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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      Secretary to the world - Customer Consultant FedEx Office Employee Review

      3.0
      Sep 19, 2014
      Customer consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      commission on sale items, get a lot of hours, good experience, apparently its a great company to work for

      Cons

      its fast pace, basically your a secretary to the public which is very stressful, you deal with people who forget your customer service and think your their servants. Not only do I deal with printings but I also have to process packages, so I feel like im always running around. Plus I'm always working long hours.

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      5.0
      Apr 30, 2026
      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to work and company

      Cons

      Good place to work and company but could use some better tech

      4.0
      Jun 13, 2026
      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

      Cons

      The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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