Overworked, under-staffed, under-paid for what it was - Center Consultant FedEx Office Employee Review

2.0
Oct 6, 2014
Recommend
CEO approval
Business Outlook

Pros

No crazy hours, shifts kept the same week to week. Nice people to work with.

Cons

I did not received the training I was promised. You have to wear a name tag and get get written up (kindergarten much?) for not wearing one, or forgetting. During the rush hours, it can seem like black Friday at Macy's. The did not have the staff support needed for such an operation. Had to schedule sick days. I worked half of my shift alone, and people worked Saturdays and Sunday's alone. Absolutely no work/life balance. Due to a lack of training, there was no room for advancement.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

See reviews by: Helpful|Rating|Date|All