Work hard, Reward Low - Center Manager FedEx Office Employee Review

2.0
Dec 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Worked with many good people ...

Cons

but your growth depended much in how well you were liked and involved with the individuals making the decisions. Stand out with the people that matter and you will make a difference. 100% customer service based. Hotel based positions, Business Centers are career enders. A co-worker warned me before growing towards an open opportunity but inspite of the warnings and moved forward with the promotion and found myself at the beck and call of a Hotel Manager that made it clear he didnt want me running the business center in the Hotel. He reasons were clear to me but besides the point. Hotel clients that inturn would be the Business Center client for scheduled events, would be allowed to scream or verbally abuse not only myself and y staff but also the Hotel team. One bad word or itch on behalf of the said client you may as well pack up your ac closet office space... I left knowing I couldn't return back to following another career path with FedEx office and that I had waited several years of management and career growth. Don not make the same mistake I did.

Explore other reviews about FedEx Office

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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