Challenging and rewarding work, but no advancement opportunity due to self-centered and unimaginative manager - Anonymous employee FedEx Office Employee Review

3.0
Jan 30, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Excellent work environment in Dallas (Galleria) -Collegiality of workforce (really terrific people for the most part) -Great benefits, vacation -Challenging work, some opportunity (but limited) for professional development

Cons

-Poor managers hard to identify in advance of accepting position. Discovered too late that my manager does not recognize seniority or expertise level. All on our team have same title but there is vast gap in ability level and performance. Other teams have 'senior' etc in titles (and commesurate pay increase) as earned. -If you work here long enough, you see too many ideas go full circle. That is, you see an idea announced, implemented and then rescinded later on only to be resurrected a year or two later.

Explore other reviews about FedEx Office

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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