FedEx Office and my experience - Assistant Manager FedEx Office Employee Review

5.0
Oct 8, 2015
Recommend
CEO approval
Business Outlook

Pros

- Great place for employment. Constantly learning and pushing you to be a better all around customer/guest guru for their services and products. - Amazing work environment with the latest in technology to help you meet any request(within our limits) the customer/guest may have. - Co-workers are top notch and are always willing with a smile in their voice to show you how to do something that your learning or reiterating. - Unbeatable work experience. Because you wear so many hats while working at FedEx Office that after employment there are a lot of options in which field you choose to pursue. Logistics, Office worker, CSR, package handler, dispatch, inventory/stocking, data entry, management, leadership, photo printer/framer, organizer... etc - Hiring from within was great because you can truly advance at your pace in the company.

Cons

Second chances is an area that could use a little doctoring especially if the former worker was a good employee, gave at least a two week notice, and fit well within their system.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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