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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      Could Be Better - Assistant Manager FedEx Office Employee Review

      3.0
      Sep 14, 2024
      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good coworkers and decent ~ good benefits.

      Cons

      Overworked (work-life balance is godawful), and underpaid for the amount of work that goes into this job, especially as a flagship store. Constant customer foot traffic means constant interruptions from getting print orders done on time. Hiring externally (for leadership positions) from backgrounds unrelated to this field is never a good idea. Raises are at most 18 ~ 22 cents a year. Middle management can be frustrating and useless from time to time. Apart from the drivers, we are the face of FedEx as a whole, and aren't compensated nearly enough for what we have to put up with.

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      5.0
      Mar 31, 2026
      Store consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

      Cons

      Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

      4.0
      Jun 13, 2026
      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

      Cons

      The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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