Great Place to Work as a Stepping Stone - Assistant Manager FedEx Office Employee Review

4.0
Apr 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Printing and making signage was by far the most satisfying part about the job. Working with some great people and still talk to them currently years after I left. Benefits seemed pretty good compared to competitors.

Cons

This is a great place to work, but unless you work at the signs and graphics plants, the pay can be lacking. However, the S&G plants are typically in high cost of living areas but much better than dealing with "I need it now" customers. It also takes a long time to move up because of how much they expect out of you. The leap from regular consultant to lead was easy but to AM took quite awhile. I have to say the hardest part about the job is telling a customer you can't ship their box because its damaged,

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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