Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      First Advantage

      Engaged Employer

      First Advantage reviews

      Remote work and decent pay, but high stress - Customer Success Manager (CSM) First Advantage Employee Review

      3.0
      May 20, 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and decent pay

      Cons

      High stress, high work load

      avatar
      First Advantage Response
      5d
      Thank you for sharing your feedback. We’re glad to hear you value the flexibility of remote work and feel positively about compensation. We also recognize that high stress and heavy workloads can impact the overall experience. We take feedback like this seriously and are continuing to evaluate how we can better support our teams and create a more balanced work environment.

      Explore other reviews about First Advantage

      5.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work environment and great coworkers

      Cons

      No cons are within this company for me

      1.0
      Jun 3, 2026
      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote first company Once out of operations you really manage your own time.

      Cons

      Excessive Workloads Poor choice in Team Leads Don’t get sick and if you do pray it doesn’t last longer than your FMLA 12 weeks because they will fire you! Even after 8 years of employment. Even when it is documented that they are responsible for the health issues caused by burnout!

      See reviews by: Helpful|Rating|Date|All
      Related searches: First Advantage jobs | First Advantage salaries | First Advantage benefits | First Advantage interviews
      First Advantage reviewsFirst Advantage Customer Success Manager (CSM) reviewsFirst Advantage review