Seriously check out smaller screening companies FIRST! - Director, Account Management First Advantage Employee Review

3.0
Oct 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Great People ( Not the Senior Leaders though). Flexible Working and decent pay with travel.

Cons

Executive Leadership are in place but many have limited knowledge of the industry, Company is purely focused on the bottom line. Major clients are lied to on enhancements, resources and project commitments. Performance and Quality are overlooked to ensure cheap labour costs. Indian centres are dragging the company down in many areas simply due to lack of qualified staff and training despite repeated push back from senior account owners and Operations leaders. Get a new CEO who will really look at why there are so many EVP's.... and NOT enough boots on the ground. First Advantage has so much to offer but if you really look at their IN COUNTY presence you will find a lot of outsource work with limited oversight. I would urge any customer to seriously look at smaller screening firms who are ready and willing to upscale and provide a truly custom service that will better fit your needs at a MUCH lower cost. Big is not always better!

Explore other reviews about First Advantage

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment and great coworkers

Cons

No cons are within this company for me

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First Advantage Response
1w
Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
4.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits team member s

Cons

Work life balanced goals were hard

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