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      First Advantage

      Engaged Employer

      First Advantage reviews

      It's a job - Customer Service Representative First Advantage Employee Review

      3.0
      Feb 13, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is pretty decent and work from home remotely, advancement opportunities

      Cons

      Unreasonable metrics , leadership is nothing more than motivational speakers. They do not know the functions of what we really do.

      Explore other reviews about First Advantage

      5.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work environment and great coworkers

      Cons

      No cons are within this company for me

      avatar
      First Advantage Response
      2w
      Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
      4.0
      Jun 22, 2026
      Sr. verification specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote positions work life balance direct report supervisor easy to work with

      Cons

      work can be repetitive some employees get away with doing bare minimum while others get additional assignments pay could be better

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