Company keeps getting sold so they have an excuse for not giving people raises - Customer Service Representative First Advantage Employee Review

1.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home there are no real pro's to this job.

Cons

No raises Benefits are pretty bad no respect company add's additional tasks about every 2-3 months to your job so they can fire/pay people less. Never worked at a company where it was so blatantly obvious managers do absolutely nothing also there are almost no male supervisors or managers so if you want to rise in this company be a woman. Especially since most of the managers I am aware of got their position through a friend and have no clue what they are doing.

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First Advantage Response
11mo
Thank you for sharing your experience as a member of the team at First Advantage. We value the feedback from our colleagues and appreciate your taking the time to provide it. We are always looking to see how we can better support our team members to help them thrive in their roles. Please feel free to reach out to your People & Culture Business Partner to further discuss your concerns.

Explore other reviews about First Advantage

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment and great coworkers

Cons

No cons are within this company for me

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First Advantage Response
1w
Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first company Once out of operations you really manage your own time.

Cons

Excessive Workloads Poor choice in Team Leads Don’t get sick and if you do pray it doesn’t last longer than your FMLA 12 weeks because they will fire you! Even after 8 years of employment. Even when it is documented that they are responsible for the health issues caused by burnout!

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First Advantage Response
1w
Thank you for sharing your experience. We’re sorry to hear about the challenges you faced, particularly around workload, leadership support, and your health concerns. We recognize how important it is to feel supported during difficult times, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to speak up and wish you all the best moving forward.
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