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Firstsource Solutions

Engaged Employer

Not impressed - Claims Examiner Firstsource Solutions Employee Review

2.0
Mar 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay (if there is work available to do). Flexible schedule, to clock in when you want during a certain time frame.

Cons

Inadequate training. Supreme lack of knowledge of work processes by management. No coherence within teams. Examiners are constantly under unnecessary strain because management refuses to ask clients what is needed for exact workflows. Terrible communication of workflow in order to service clients. No proper maintenance to facility me to keep work environment clean.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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