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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Worst place to work - Customer Service Representative Firstsource Solutions Employee Review

      2.0
      Nov 14, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There were no notable good things about the company.

      Cons

      Full biased managers. Gross mishandling clients SLA.

      avatar
      Firstsource Solutions Response
      4mo
      Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations, especially concerning management practices and client-related processes. Fairness, integrity, and compliance with SLAs are core to how we operate, and your concerns are taken seriously. We encourage you to share specific details with your HR

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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