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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Great - Inbound Retention Firstsource Solutions Employee Review

      4.0
      Jan 18, 2026
      Inbound retention
      Recommend
      CEO approval
      Business Outlook

      Pros

      Manager was great, culture was great. I worked on Sky preactive cancellations. Great overall!

      Cons

      Targets could be stressful at times.

      avatar
      Firstsource Solutions Response
      4mo
      Thank you for your review. It’s brilliant to hear you had a great experience, especially that your manager and the culture made such a positive difference during your time with us. Our goals are there to help keep things fair and consistent and to meet client expectations. That’s why we focus on coaching, clear guidance and regular check-ins, so people feel supported as well as stretched.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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