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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      My experience at Firstsource - Customer Service Associate Firstsource Solutions Employee Review

      4.0
      Jan 29, 2026
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team and leaders Healthy workspace

      Cons

      Rotational Shifts Canteen food is not good

      avatar
      Firstsource Solutions Response
      4mo
      Thank you for sharing your feedback. We’re pleased to know you value the supportive team, leadership, and healthy work environment at Firstsource. While rotational shifts are a business requirement to ensure smooth operations.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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