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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Order Recovery Team - ORT - Senior Customer Support Associate Firstsource Solutions Employee Review

      5.0
      Apr 28, 2026
      Senior customer support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent workplace and colleagues Good Cafeteria and the environment to spend time Always helping hands from Team Leaders, Managers and HR Punctuality in any issues faced is resolved within timeframe

      Cons

      Cab transportation issues Excess Oily in fast foods

      avatar
      Firstsource Solutions Response
      1mo
      Thank you for your feedback. It’s great to hear that you appreciate the supportive colleagues, helpful leadership, and the overall workplace environment, along with timely resolution of issues and good cafeteria facilities. Your concerns regarding cab transportation and food quality we recommend connecting with HR one-on-one to address the issue,

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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