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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Glass Door review - Senior CSA Firstsource Solutions Employee Review

      5.0
      Apr 28, 2026
      Senior csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees at Firstsource Solutions report strong career growth opportunities, supportive management, and a people-centric culture, according to employee reviews. The company is noted for providing timely salary payments, diverse benefits, and exposure to global brands through its business process management services a good exposure in terms of growth and also in terms of gaining good opportunity and better upskilling

      Cons

      In terms of cons there is much specific but need to work and put in a bit efforts in cafeteria and also work space

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      Firstsource Solutions Response
      1mo
      Thank you for your detailed feedback. It’s great to hear that employees value the strong career growth opportunities, supportive management, and people-centric culture. The exposure to global clients, along with timely compensation and benefits, clearly adds to overall development and upskilling. The cafeteria and workspace is noted and highlights an area where the employee experience can be further enhanced.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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