They treat you like a slave, you must sit sttaight, not allowed to moved when at your desk, managers treat staff with no respect at all. They will shout at you like an animal. Management not educated, with terrible attitude, bragging about your personal life. It is not allowed to be sick otherwise you getting fired. Training is very bad and once you on calls you must know everything. You will be non stop bullied by managers and customers. I worked there one month just because needed money but it was the worst place I ever worked in my life. I worked in 4 call centres in Belfast previously and none been so bad as Firstsource.