Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Customer assistant - Customer Service Representative Firstsource Solutions Employee Review

      2.0
      May 8, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of overtime available and easy introduction in the first few weeks. Fairly nice staff and easy location.

      Cons

      Watched like a hawk. Constantly badgered to make sales and hit all time targets. Team leaders never fulfil requests

      avatar
      Firstsource Solutions Response
      8y
      Thank you for leaving us your review. We are committed to creating a comfortable, transparent and collaborative environment for all of our employees at Firstsource and would like to thank you for your continued support and hard work.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Firstsource Solutions jobs | Firstsource Solutions salaries | Firstsource Solutions benefits | Firstsource Solutions interviews
      Firstsource Solutions reviewsFirstsource Solutions Customer Service Representative reviewsFirstsource Solutions review