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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Apology - Customer Service Advisor Firstsource Solutions Employee Review

      5.0
      Sep 22, 2017
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some great friends I wrote a review last week or so re firstsource where I said I found it hard to settle that it was partly my own fault and adling management to look after their disabled employees if I offended anyone it was not my intention I am sorry

      Cons

      The shifts are a bit too long

      avatar
      Firstsource Solutions Response
      8y
      Firstly we are so sorry to hear of the passing of your mother but we do thank you for taking the time to leave us your review. We are committed to creating a comfortable, transparent and collaborative environment for all of our colleagues regardless of abilities at Firstsource and would like to thank you for your continued support.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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