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Firstsource Solutions

Engaged Employer

Good place to work.. - Customer Service Advisor Firstsource Solutions Employee Review

4.0
Oct 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Good place to work, good team, good spot in town centre, good environment, willing to work with you with hours

Cons

No career path, no opportunities to progress, no one notices the good work and effort being put in

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Firstsource Solutions Response
8y
Thank you for taking the time and leaving feedback! We completely agree with you, recognising hard work and progression is vital, we know that a happy colleague is a loyal colleague! Reward and recognition are more than just buzzwords to us; they are an important part of our culture. That is why we constantly introducing incentives such as Wellbeing week, the mental health toolkit, fitness programmes and even a free healthcare package which covers dental costs, medical and even relaxation opportunities such as hot stone massages outside of our offices – all free of charge. We also are one of the first employers in the world to offer our employees the opportunity to continue their education with us. We have set up a higher education scholarship fund to assist employees pursuing higher education whilst at work thus enabling colleagues to progress. We are very grateful for all the hard work our colleagues do, without them we would not be an award winning company!

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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