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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Very poor place - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Oct 23, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing positive what so ever

      Cons

      never paid on time. Sometimes no overtime pay. Poor training poor management

      avatar
      Firstsource Solutions Response
      8y
      We are sorry to hear about your unfortunate experience. We pride ourselves in our training and strive to provide a supportive environment for any work related challenges. Please feel free to get in contact with us to give us your feedback in more detail and give us the chance to change your perception.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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