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Firstsource Solutions

Engaged Employer

Disloyal management but good team mates - Contact Centre Agent Firstsource Solutions Employee Review

2.0
Oct 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Team mates are good Relaxed atmosphere Multichannel environment Free sky

Cons

Corrupt management who lie to you Petty rules and always looking for faults

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Firstsource Solutions Response
8y
Thank you for leaving us your review. We are glad to read you do have quite a few Pros! We are committed to creating a comfortable, transparent and collaborative environment for all of our employees at Firstsource and would like to thank you for your continued support and hard work. We are proud that the vast majority of our employees (in all areas of business and those who work with our concession partners) enjoy a happy and fulfilling career with us.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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