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Firstsource Solutions

Engaged Employer

Customer service advisor - Customer Service Representative Firstsource Solutions Employee Review

2.0
Feb 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Breaks and lunches , colleagues and money

Cons

Long hours?, takes away your whole day

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Firstsource Solutions Response
8y
Thank you for taking the time to leave us your review. We are happy to read you actually have a few 'Pros' breaks, lunches, colleagues and money! We have been awarded gold accreditation against the Investors in People Standard, joining the top seven percent of accredited organisations across the UK. This is testament to the brilliant work of our team (and you), demonstrating that our people are at the heart of what we do for clients, it's great that you feel the same way too! 'All in a Days work', is the usual saying, implying that working usually takes up long hours, works, work unfortunately however please feel free to get in contact with us to give us your feedback in more detail and give us the chance to change your perception.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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