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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      so upset with the company that i enjoyed working for - Customer Service Advisor Firstsource Solutions Employee Review

      2.0
      Aug 5, 2019
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      stable working environment with team free sky tv bonus a choice in shift (8 or 10hr shift) friendly on site HR and managers customers not too bad

      Cons

      loss of sky contract Had to take redundancy and felt forced as no help during consultation Bonus structure change all the time Lied to us (free sky for another 3 months as a thank you was pulled)

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      2.0
      Jun 17, 2026
      Patient financial advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helping patients is the best part of the job

      Cons

      Very little management support to onsite employees

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