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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Senior Customer Service Associate - Senior Customer Service Associate Firstsource Solutions Employee Review

      3.0
      Aug 29, 2019
      Senior customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helpful and quite employee centric experience

      Cons

      Bias at times as per tenurity of an employee

      avatar
      Firstsource Solutions Response
      6y
      Thanks for writing in. We take your feedback sincerely. People Centricity being one of our core values, we like to ensure we make a great place for everyone to work. Having said that we request you to please reach out to your Employee Engagement SPOCs who can help you with your concern.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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