Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Average company - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      Sep 18, 2019
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work colleges and that’s it

      Cons

      High turnover Very little chances for advancement

      avatar
      Firstsource Solutions Response
      6y
      Thanks for writing in. It is unfortunate that you felt that you had less chances of advancement because we do promote a culture of growth within. 70% of our leaders are home grown and we do have a very detailed process of outlining career paths for our employees.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Firstsource Solutions jobs | Firstsource Solutions salaries | Firstsource Solutions benefits | Firstsource Solutions interviews
      Firstsource Solutions reviewsFirstsource Solutions Customer Service Representative reviewsFirstsource Solutions review