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Firstsource Solutions

Engaged Employer

No concern for employees. Only care about how to pay them less for more work - Claims Examiner Firstsource Solutions Employee Review

1.0
Jun 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home. That's it

Cons

Constant mandatory overtime. Ridiculous expectations to keep work under a minimum day and say goodbye to your social life until you do. Once you get your work state to a acceptable they train you on another state and keep you on overtime rather than let you have a little break from it and give out "points" if you don't do overtime. Supervisors don't stick up for employees and the only reward for doing all this overtime are some gift cards which get taxed at a higher rate and also get added on to your check so it makes your actual earnings get more tax taken out as well. This company has no concern for employees mental health or well being in any shape or form and if your seriously still considering working here I'd say you would be better off with LITERALLY any other job.

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Firstsource Solutions Response
5y
We are sorry to hear that you are not enjoying your time with us. We work hard to provide a helpful and supportive work environment, and your experience is definitely at odds with our values as an organization that puts our people at the heart of what we do. We understand that working in a fast-paced environment has its positives and negatives, which is why we work hard to make sure our employees are well supported. We hope you know about our Employee Assistance Program, which provides support, counselling and advice on all life matters, both work-related and in your personal life. We believe in creating work environment that respects and supports our employees at every level, and we encourage them to provide feedback in all stages of their employment with us. Please reach out to your HR team, and we assure you that your concerns will be addressed.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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