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Firstsource Solutions

Engaged Employer

Ok - Customer Service Associate Firstsource Solutions Employee Review

3.0
Aug 20, 2020
Recommend
CEO approval
Business Outlook

Pros

They try but the nature of the work makes it undesirable

Cons

that the work is in a call centre

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Firstsource Solutions Response
5y
Thank you for taking the time to share feedback! It is encouraging to know that you recommend us as an employer. People centricity is one of our key values, and we are proud that the vast majority of our employees enjoy a happy and fulfilling career with us. In case of any concerns, please connect with your HR team and hope we can work together to make your experience a better, more positive one with us. Wishing you a fulfilling career with Firstsource!

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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