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Firstsource Solutions

Engaged Employer

A little Risky - Patient Services Representative Firstsource Solutions Employee Review

3.0
Sep 16, 2020
Recommend
CEO approval
Business Outlook

Pros

The work is enjoyable, always doing something different, get good vacation time

Cons

No chance to grow, raises are very small, they pay new employees more than you and want you to train them, Corporate office does a lot of fun things and if your not working at Corporate you cant enjoy those things. They sucker you into signing a no compete clause or you have to quit your job. Its hard to take a vacation because either the team lead is on vacation or the supervisor-you can't be off work when one of them are off. The 401 k payback is no good. They barely meet anything.

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Firstsource Solutions Response
5y
Thanks for taking the time to share your feedback. We are delighted to know that you enjoy your work and the amount of paid time off you receive. Employee-centricity is one of our core values - we ensure that our employees are provided with the competitive compensation-benefits package and fair growth opportunities. Also, we do provide an employee match of 401K for all our full-time employees. Our dedicated team in HR conducts regular external benchmarking studies to ensure that our compensation and benefits package is on par with industry standards. We encourage you to connect with your local HR partner to discuss any additional concerns that you feel need to be addressed. As we have increased the number of employees working from home, we are exploring more options to conduct fun activities online and enhanced virtual engagement for all our employees. We take your feedback sincerely and hope that you will have more participation options in the near future. Wishing you a fulfilling career with Firstsource!

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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