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Firstsource Solutions

Engaged Employer

My First Job - Customer Care Executive Firstsource Solutions Employee Review

3.0
Jul 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Best opportunity to learn n understand stress management and work pressure coz BPO gives u d best exposure to both of these, best to build self confidence and moreover its an opportunity given to people who are in very much need of employment, this job builds ur communication and self confidence

Cons

Pathetic Management, very partial at times, always favorable to some of the fav candidates, IJP's not so frequent, Salary not up to the mark, Headsets and client systems not in proper conditions, even the ear muffs r not provided and so is the locker facility.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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