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Firstsource Solutions

Engaged Employer

Ok company to work for - Customer Service Representative Firstsource Solutions Employee Review

3.0
May 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Co workers helping people with no insurance

Cons

Lay offs all about numbers no compassion for employees

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Firstsource Solutions Response
4y
Thank you for your feedback. We’re happy to know that you enjoyed your position, helping others and making a difference. Our customer service representatives are at the forefront of everything we do - we care deeply about creating employment security for Firstsourcers and imbibing one of our core values 'Humaneness' i.e.: being fair, respectful, and sensitive. We have firm policies in place for our commitment to a discrimination-free work environment and strive hard to motivate and empower every single employee. We hope you had a chance to discuss your concerns with one of our HR team members or our business leaders during your tenure with us. Wishing you well with your future endeavors.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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