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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Terrible experience - Customer Service Advisor Firstsource Solutions Employee Review

      1.0
      May 19, 2021
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that can be mentioned.

      Cons

      Terrible shifts. When we had a severe covid outbreak staff were told ‘you don’t have to work but you won’t get paid’ despite over 30 cases in the office.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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