employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Avoid at all costs - Customer Service Representative Firstsource Solutions Employee Review

1.0
Jun 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Friendly employees and staff members

Cons

Awful environment, unnecessary pressure, minimum wage

avatar
Firstsource Solutions Response
5y
Thanks for writing in. We are saddened to know that your experience with us was less than positive. Our commitment is driven by our 'Employee First' culture and we strive hard to provide an enabling work environment for all our employees. We understand that some days are great and everyone is happy, and other days could be complex - which is why we work hard to make sure employees are well supported on the floor and off. We are committed to giving Firstsourcers excellent compensation and benefits and have a team that continually reviews them to be at par with market standards. We wish you had spoken about your concerns to someone in Human Resources Team or your Business Leader during your tenure with us. Wishing you well with your future endeavours.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All