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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Above average call centre - Customer Experience Advisor Firstsource Solutions Employee Review

      4.0
      Jun 11, 2021
      Customer experience advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home available. 1 hour lunch. 3 15 minute breaks. Nice computer provided

      Cons

      Minimum wage. Things can change in the drop of a hat and you just have to go with it. I didn’t mind but I know I worked with people with anxiety that freaked with it

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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